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Cancellation Rules

Cancellation fees

Repayment after purchase of ferry ticket (staff reduction, cancellation)

Ticket type Application conditions Time Change and cancellation fees
2nd class - By departure time 500 yen
Early purchase discount By departure time 30% or 500 yen, whichever is higher
Other than 2nd class - By 7 days before departure 500 yen
By 2 days before departure 10% or 500 yen, whichever is higher
By departure time 30% or 500 yen, whichever is higher
Early purchase discounts By departure time 30% or 500 yen, whichever is higher
All types - After departure 100%

Cancellation Fee

If the reservation was made by telephone, and you cancelled without notifying anyone, the cancellation fee assessed will be handled in the same way as cancellations after a ship has left port.

Ship Cancellations

Round-trip

Return Leg

 

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